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Refund Policy
At Nebula Kids Academy, we value your trust and ensure transparency in every transaction. Our refund policy is designed to maintain clarity and fairness for all our parents and guardians.
🚀 Eligibility for Refunds
- Refunds are applicable only in cases of double payment or system error during online transactions.
- Requests for refunds must be made within 7 working days of the transaction date.
- No refund will be processed once admission or any service has been confirmed.
🌈 Non-Refundable Situations
- Fees paid for registration, admission, or any school activities are non-refundable.
- Any partial or incomplete payments cannot be refunded.
- Refunds will not be issued for failure to attend school events or classes.
🌟 Refund Processing
- Approved refunds will be processed to the original payment method within 10–15 working days.
- Bank or gateway charges, if any, will be deducted from the refund amount.
We aim to handle all refund requests efficiently while maintaining complete transparency with parents and guardians.